connected thinking

Connected Thinking

Driving MRO Efficiency

Connected Thinking has been created by RS to provide insight for those responsible for maintaining and operating facilities. Whether you’re working in procurement, maintenance engineering, operations or health and safety, we have insight and expertise on topics related to Maintenance, Repair and Operations (MRO).

In the pages on this website, you will find articles and reports featuring sector experts sharing advice and best practice, along with thought leadership, to help provide you with expertise and practical insight to help your organisation.

2025 Indirect Procurement Report

Access key insights and trends shaping the procurement community within the Maintenance, Repair, and Operations (MRO) Industry.

Operational Efficiency

Operational Efficiency

Operations and engineering are the beating heart of industry. Downtime, especially if unplanned, is the enemy of business success. The whole organisation’s future rests on the skills and commitment of these teams. Our own experienced operations people and engineers understand how vital it is to run uninterrupted processes − and we have insights to help you deliver.

Procurement Strategy

The Indirect Procurement category of Maintenance, Repair and Operations (MRO) is always challenging. Multiple suppliers and ad hoc purchasing can make it hard to manage quality and costs. Connected Thinking is here to help you navigate these complex challenges.

Featured Articles

Getting a grip on MRO spend

With MRO costs increasing, organisations are seeking to develop closer relationships with suppliers, so they can identify opportunities for efficiencies in their category management strategy and reduce the risk of counterfeit items entering the supply chain.

MRO procurement technology

Digital systems can help procurement professionals get better visibility of their MRO procurement process and control who they buy from.

Upping the ante on ESG

As organisations come under more pressure to reduce carbon emissions and improve their sustainability credentials, procurement must now demonstrate how it can play its part. This means looking internally but also at the wider supply chain.

MRO procurement business pressures

Those working in MRO procurement face a convergence of internal and external business pressures, driving them to develop strategies to meet cost savings targets while ensuring security of supply

The confidence decline

The confidence decline

Findings in our report have indicated that health and safety professionals are feeling less confident in their organisation’s ability to protect workers, amid cost-cutting pressures and fears of complacency.

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Insight

MRO in a fast changing world

MRO in a fast changing world

As economic conditions tighten, organisations are delaying the replacement of ageing assets. The challenge for maintenance engineers is keeping old machines running efficiently 

Case Studies