So how can you get it right? Using accredited calibration services can help.
Achieving the right standard
In the UK, the standard for the competence of calibration laboratories, ISO17025, is assessed by the United Kingdom Accreditation Service (UKAS), the accreditation of which is accepted all around the world.
RS has a team based in Corby who provide a highly respected, market-leading calibration laboratory service at the UKAS-accredited centre. In fact, the calibration laboratory has achieved accredited status for more than 30 years now. “Not every company can offer this,” notes Botfield.
There are two calibration services available from RS. “There is calibrating a device at the point of purchase, so that when you buy test and measurement equipment from RS, we ensure that it has already been calibrated when you receive it,” explains Jeffers. “This avoids the need to do these things separately through multiple suppliers, which in turn helps a business cut its procurement costs.
“And then we have a recalibration service, which is when a customer-owned product needs to have a calibration performed to confirm that it continues to work as expected, which is typically on an annual basis.”
Enhancing your reliability and reputation
The experience and expertise of the RS calibration team benefits customers using the service.
“We are always looking at ways to improve our offering around calibration,” says Jeffers. “For example, we’ve built a really proactive customer service methodology. This has provided us with a significant database of our customers who use calibration services and we have launched automatic alerts for customers to help them understand when products need to be calibrated and where.
“We work with customers to offer a bespoke service that meets their production needs. For example, working with a well-known beverage manufacturer, we arranged for all their calibrated instruments to be sent to our laboratory in Corby during their annual shutdown, ensuring that no critical instruments were unavailable during production.”
“Ultimately, it’s vital that our customers are using calibration to enhance their reputation and reliability, to increase the number of companies they work with and, most importantly, to reduce the risk of their tenders being rejected or contracts terminated because they haven’t been working to set standards.”
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