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    When things go wrong

    Sometimes things go wrong and we want to put this right.

    We are sorry that you feel you have reason to complain and we want to put this right. Your complaint will help us to continually improve.

    In line with our quality policy we are committed to ensuring quality and the customer sits at the heart of all business activities. We will work with all employees and interested parties to ensure systems, processes and resources are in place to deliver efficiency across its operations and a reliable, consistent customer experience.

    How to make a complaint

    You can make a complaint by one of the following methods of contact

    Complaints Form


    View our complaints form here


    Call Us

    03457 201201


    Write to us

    RS Components, Lammas Road, Corby, Northants, NN175JF

    We will acknowledge your complaint within one working day and provide you with a named investigating officer with the aim of resolving your complaint within 5 working days.

    Complaints policy

    Complaints Policy

    You can find a copy of our complaints policy here

    Download Complaints Policy

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