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    Complaints

    When things go wrong

    Sometimes things go wrong and we want to put this right.

    We’re committed to delivering the best customer service, so we take it to heart when things go wrong.

    We know it can be frustrating and we’re sorry that you feel you need to complain, but we will do all that we can to put it right – after all, it’s your valuable feedback that helps us improve.

    How to make a complaint

    You can make a complaint by one of the following methods of contact

    Complaints Form

    Form

    View our complaints form here

    phone

    Give us a call

    03457 201201

    Write

    Drop us a line

    RS Components, Lammas Road, Corby, Northants, NN175JF

    We will acknowledge your complaint within one working day and provide you with a named investigating officer with the aim of resolving your complaint within 5 working days.

    Complaints policy

    Complaints Policy

    You can find a copy of our complaints policy here

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