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    Three ways to embed sustainability within MRO

    Three ways to embed sustainability within MRO

    Sustainability is high on our priority list, but how can we make it an integral part of indirect MRO procurement? 

    Waste recycling, reduced plastic packaging, reduced energy usage: these are some of the practices that respondents in the latest Indirect Procurement Report by RS and Chartered Institute of Procurement and Supply (CIPS) said their organisation has in place as part of a reduced carbon footprint strategy. The same report also revealed that sustainable and ethical procurement is now a top business pressure alongside pressure to improve asset performance.

    The growing importance of sustainability within maintenance, repair and operations (MRO) has become apparent during the annual roundtable discussions with senior indirect procurement professionals at the RS headquarters in London too. At one recent discussion, for example, there was awareness the climate crisis could be the next cause of disruption.

    “Whereas a few years ago this would have been almost laughed off, these are no longer freak weather events,” remarked a commercial manager from a machine building firm.

    “You maybe realise that an island in the Caribbean makes a particular product and think what if they experience more hurricanes?”

    Many businesses are adopting more serious commitments to sustainability than in the past. As one participant at the same event admitted, “Our contracts have long included a sustainability element, but one almost paid lip service to them. Nowadays they are heavily considered.”

    Not all organisations, nor all MRO teams, are at the same stage of this journey towards more sustainable operations. “As a procurement function, we aren’t far down the road, but we have certainly started off and are making progress,” said a category manager at a brick manufacturer. “It’s a hot topic within the group.”

    “Some are further back in terms of progress,” they added. “Some people are more advanced.”

    An engineer working for a large food manufacturer, for instance, commented that “Sustainability is at the core of what we do, from the farm to the factory.” A procurement officer at a recycling and waste management company expressed a similar sentiment, saying “We’ve been talking about sustainability for a long time and our contracts include sustainability clauses.”

    “I would expect to see sustainability in any report today,” they continued. “If a report doesn’t have something about the ESG (Environmental, Social and Governance) framework in there then it’s not a report worth reading.”

    Within this context, measures to improve sustainability within MRO contribute to wider sustainability targets within an organisation. Participants at this roundtable shared their views on how this can be achieved.

    1. Repair, reuse, refurbish
    Developing a more sustainable approach to MRO doesn’t just involve policies for sourcing new products. On the contrary, repairing and reusing what’s already in existence has an important role to play too. 

    “Something we are looking at is refurbishing,” responded a former regional sourcing lead at recycling and waste management company. “It’s one of our main goals. Do we want to be in that throwaway culture or do we to keep it in our stores for a couple of years then use it? Surely that’s better than sticking it in a skip.” 

    The commercial manager at the machine building firm agreed. “We have automatically repaired things, partly because some of the equipment we have couldn’t be readily obtained and it’s a major capital investment. 

    “It’s within the DNA of the company to make things last and get the most value out of them.” 

    2. Look for likeminded partners
    “We can’t achieve our goals without bringing our suppliers along too,” observed the category manager from the brick manufacturer. “We have to include them too.” 

    Take energy as an example. According to the latest Indirect Procurement Report, 49% of organisations have practices in place for energy management and 51% for use of renewable energy.  

    Given that emissions from suppliers count towards your overall carbon footprint too, it makes sense to look for partners who are equally committed to reducing their environmental impact in this area. At RS, for instance, the distribution centres run on renewable energy, with the Bad Hersfeld distribution centre in Germany even generating its own electricity. 

    The brick manufacturer category manager shared a great example of supplier partnership and collaboration in action. “We hosted a supplier sustainability day and invited our principal suppliers, including RS, along,” they explained. “They did a presentation of where they are on the sustainability journey. The idea is to keep these going, holding them once or twice a year, to check on progress and to keep the momentum going.” 

    3. Save time, save emissions, save waste
    Energy isn’t the only aspect of sustainability where supplier partnership is important. Packaging waste and recycling is also an area for collaboration, with potential to reduce the amount of plastic used and the volume of waste. 

    This is a particularly pertinent issue within indirect procurement given the potential number and frequency of deliveries from suppliers. “We had one supplier that was delivering to our business every single day,” said the former regional sourcing lead. 

    Like 43% of respondents in the Indirect Procurement Report, they saw consolidated orders – and therefore less transportation – as a less carbon heavy solution: “We talked to that supplier about doing just one delivery per week and it’s working. There’s a lot less packaging and our stores are not getting irritated because they’re constantly picking up goods. 

    “There are areas that you can work on to help with the impact of packaging besides just the size.” 

    They offered another related example of waste reduction within their organisation too, saying “Various departments were ordering from RS and we realised that there was a purchase order being raised for every single order. 

    “We knew about blanket orders and tools to do that, so RS management supported us in getting Purchasing Manager into place. We had a bit of resistance to the change but now our stores are fully signed up and it’s working well.” 

    The right supplier will be able offer solutions such as these – technologies and services that save time and money as well as make a positive contribution to ESG targets. If your business is taking sustainability seriously, you need a supplier who is too. Working together, you can make more of a difference. 

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