Our Industry in Motion report highlighted that nearly 20 hours are spent each week on unscheduled maintenance, compared with around 18 hours spent each week on scheduled maintenance, with downtime averaging at a cost of £5,121.81 to a business. It’s clear that maintenance engineers certainly have their work cut out!
Many of the customer representatives weren’t surprised by the figures, but also felt it was difficult to quantify the true cost of downtime. They felt that, in their organisations, it probably wasn’t monitored or measured closely enough – across all cost areas – to generate a definitive figure. With the knock on effect spanning cost of the components, time spent on repair or solution and impact on production as a result of the downtime, it’s no mean feat to deliver a figure. Taking into account the varying business sectors, this also creates differentiators that muddy the waters further. For instance, the cost of an hour of downtime to an automotive manufacturer may differ greatly from that of a utilities company or a food manufacturer.
Business criticality was also a factor in the acceptance of downtime cost, and maintenance maturity level, our customer group felt. They asserted that downtime in some sectors was more acceptable than for others, and that a business in the utilities or aerospace industries – where downtime is significantly expensive, compliance high and maintenance critical – maintenance maturity will be much higher than for other sectors.