How to make a complaint?

We are sorry that you feel you have reason to complain and we want to put this right. Your complaint will help us to continually improve.

You can make a complaint by one of the following:

Completing our complaints form: Click here to open our complaints form

By Phone: 03457 201201

Write to: RS Components
               Customer Service Complaints
               Lammas Road
               NN17 5JF

We will acknowledge your complaint within one working day and provide you with a named investigating officer with the aim of resolving your complaint within 5 working days.