How to make a complaint?

We are sorry that you feel you have reason to complain and we want to put this right. Your complaint will help us to continually improve.

You can make a complaint by:

  • Email - rcs.complaints@rs-components.com 
  • Complaints Form - Complaints form
  • Phone - 03457 201 201
  • Write to: - RS Components, Customer Service Complaints, Lammas Road, Corby, Northants NN17 5JF
  • We will acknowledge your complaint within one working day and provide you with a named investigating officer with the aim of resolving your complaint within 5 working days.

If you want to review our full Complaints policy you can do so here.