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    Order Notification

    What is order notification?

    We’ll email you confirming that your RS orders have been processed and again, when they’ve been despatched. This is in addition to the standard web order confirmation email.

    How do I receive order notifications?

    You can now do this in two ways:

    Option 1: Ticking the option available in our checkout when you next order

    The next time you purchase within our new checkout, there is an option to receive notifications by ticking the box available. This is visible on the ‘Review’ page within the checkout before the order is placed.

    Option 2: Change your settings within your profile

    Step 1: Go to 'My Account' from the navigation bar

    Step 2: Expand ‘My profile’ tab

    Step 3: Click on ‘View/Set your default settings’ click here

    Step 4: Here you can select to turn on your ‘Notifications’

    If opting to receive notifications, they’ll be sent to the default email address shown.

    How do I cancel order notification emails?

    Step 1: Go to 'My Account' from the navigation bar

    Step 2: Expand ‘My profile’ tab

    Step 3: Click on ‘View/Set your default settings’ click here

    Step 4: Here you can select to turn off your ‘Notifications’