Ask a question

We have an extensive support library to help you with our services.
Ask your question by entering it below

Search results

    Online Orders

    Tell me about Quick Order

    If you already know the RS stock numbers for the part you want, save time using 'Quick Order' on the home page, located on the right-hand side of your screen. Then click 'Add to Order'.

    You can also use our 'Quick Order' located next to your order form here, which you’ll see before checking out. It’s ideal for lists you’ve already prepared. Copy part numbers, quantities, line level,cost centres and your own customer part numbers from excel files and paste them into the 'Quick Order' box. You can also update and save your order for later if you wish. Just click on 'Update Order' or 'Save as Parts List'.

    Costs Centres & own part numbers

    If you’re ordering for a company that uses ‘cost centres’ or your own parts numbers and would like them to appear on your order, here’s all you have to do:

    Step 1: If you’re on your order form, click 'Order Options'here Or, from the home page, click on 'My Order' and then, 'Order Options'.

    Step 2:Select ‘Cost Centre and/or Part Numbers’.

    Step 3: Type your numbers into the fields that you’ll now see below each item on your order form and save your preferences.

    Using promotion Codes

    To claim a special offer, enter the promotional code into the promotion code box, situated below your order form, before checking out here.

    Please note: The price and offer will be applied to your invoice only and will not show on your online order. You can also claim special offers over the phone or at a branch by quoting the stock number and promotion code. The promotion code must be added at the time of order and cannot be added retrospectively.

    Adding or changing a Delivery Addresses

    We’ve made it easy to add additional delivery addresses or change an existing one: 

    Step 1: Click 'Checkout' once you’ve selected your products.

    Step 2: You’ll be taken to 'Order Options' under the 'Delivery Address'section, type in your name or that of the person the order is for the attention of.

    Step 3: You have the option to 'Edit' an existing delivery address, or you can add a new delivery address by selecting the red button ‘Add a Delivery Address’at the bottom.

    Invoice Address

    You can add additional invoice addresses or change an existing one. Here’s how:

    Step 1: Click on the 'My Account' tab in the upper right-hand corner of any page.click here

    Step 2: Click on 'My Details'.

    Step 3: Select 'Change My RS Account' and follow the instructions.