We are sorry that you feel you have reason to complain and we want to put this right. Your complaint will help us to continually improve.
You can make a complaint by one of the following methods of contact:
Completing our complaints form:Click here to open our complaints form
By Phone: 03457 201201
We will acknowledge your complaint within one working day and provide you with a named investigating officer with the aim of resolving your complaint within 5 working days.
Click here to be taken to our complaints policy.