One of the key benefits of RS ConnectPoint® is that it is saving time and freeing people up to be more productive. “If I think about how long it takes to place orders, there’s a clear difference,” says Dean Grimshaw, Engineering Supervisor, Berry Superfos Blackburn.
We have also been able to help the customer analyse its historical spend data and identify patterns of MRO requirements. That has led to the creation of a series of monthly orders that encompass the items most frequently ordered, which has also helped reduce time and we calculate around £30,000 of processing costs for the customer. “One of the most visible differences has been the dramatic fall in the number of orders we place,” Grimshaw says.
As always with MRO purchases, the item price is only one part of the equation. In an industrial setting where an engineer needs a part, the time they lose leaving their workstation, walking to the purchasing team, and discussing what product is needed all adds up, too. And if they need to go off-site altogether and personally visit a supplier, even more time is lost. RS ConnectPoint® has successfully transformed operations at Berry Superfos Blackburn in a short space of time.