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      Ordering Methods

      There are many ways to place your order online, we are here to help.

      Branch Network

      Quality products, great prices - for all your needs.

      Production Packaging

      We supply parts in industry standard packaging types

      Your local Branch

      Click region and select your local branch from the list

      Large Orders

      If you have a large order, we can help you reduce the cost.

      Forward Orders

      Schedule orders to be delivered on different dates

      Quotes Online

      Manage and request your quotes online

      Extended Range

      Even if we don't stock it, we'll do our best to source it for you.

      Purchasing Manager

      Manage your company buying across multiple users with our system

      eProcurement

      There are many ways to place your order online, we are here to help

      Export Orders

      Hassle free export from the UK

      Delivery Methods

      Get your order when you want it

      Parcel Tracking

      Track your order's progress

      Product Returns

      Return your purchase for a replacement or refund

      My Account

      Manage your order, quotes, track parcels, update details and more

      Account Opening

      Open an RS cash or credit account

      Invoice & Payment

      Keep track of all your invoices and payments

      Consolidated Monthly Summary

      Summarise all your RS account activity per month

      eInvoicing

      Improve purchasing efficiency with seamless system-to-system invoicing

      Calibration

      Maintain compliance and ensure the accuracy of your measurements.

      RS Product Support

      We’ve got a wealth of experience and knowledge for the support you need

      DesignSpark

      Online community of technical experts and free design tools

      Catalogue Request

      Request a catalogue

      Fasteners Guide Request

      Request a Fasteners Guide

      2017 RS Wall Planner

      Request a 2017 RS Wall Planner

      Environmental Services

      We've got a range of services to suit your needs

      Product Returns

      Product Returns

      What is it?

      At RS we want you to be entirely happy and satisfied with everything you buy from us. That's why we offer our returns guarantee.

      If you're unhappy with your purchase for any reason within 30 days of receiving your products, we are more than happy to arrange the return of your products in line with our terms and conditions. Please note that any product returned for reasons of 'Customer Error' will incur a processing charge of 20%.*

      What do I need to do?

      You can request a return online through 'My Account' via your order history or the online returns form. Or you can request a return via phone on 01536 201 201Once you have requested your return, you will be provided with a returns number. If you are returning a product(s) that you ordered in error, you can return this immediately to the address below (you need to pre-pay postage and a processing charge will apply).
      If the product is faulty, we will arrange collection once the returns form has been processed, and no processing charge will be payable
      .Please make sure the items are replaced in their original packaging, packed securely and clearly labelled. Please ensure the returns number is clearly visible on the outside of your packaging and clearly marked with the below returns address:

      RS Customer Returns Departments,
      Birchington Road, Corby,
      Northamptonshire, NN17 9RS

      Download your address label here

      *For non-business customers who wish to return a product to RS for reasons of 'Customer error', there will be no processing charge if it is returned within 30 days of delivery.

      For terms and conditions, please see Section 12 of the 'Cancellations and Returns' in our conditions of sale. It is your responsibility to make sure the items are securely packaged, labelled and transported in accordance with all applicable laws and regulations (including those relating to the transport of hazardous materials).

      Returning batteries

      Please send lithium-ion and lithium-metal batteries with the relevant health and safety label clearly attached to the package.

      Download your Lithium Battery packaging label here

      Limitations

      RS is not able to accept the following as returns:

      Software;calibrated products;production packaging products;non-catalogue products;extended range products; andspecially manufactured products.

      In addition, RS will not accept returned ESD sensitive devices where the integrity of the original RS ESD shielding packaging has been compromised e.g. the bag has been opened and resealed or multiple bags have been stapled together.

      Return Order

      Or phone us on: 01536 201 201

      * It is the customer's responsibility to ensure that all returns are securely packaged, labelled and transported in accordance with all applicable laws and regulations (including those relating to the transport of hazardous materials).

      © RS Components Ltd. Birchington Road, Corby, Northants, NN17 9RS, UK
      08457 201201