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    Complaints

    How to make a complaint?

    We are sorry that you feel you have reason to complain and we want to put this right. Your complaint will help us to continually improve.

    You can make a complaint by :

    Filling out the online form here





    Call: 01536 201 201
    Email: rcs.complaints@rs-components.com
    Write: RS Components, Customer Service Complaints, Lammas Road, Corby, Northampton NN17 5JF

    We will acknowledge your complaint within one working day and provide you with a named investigating officer with the aim of resolving your complaint within 5 working days.

    If you want to review our full Complaints policy you can do so here